SYKES Brand Partner Earns Best Customer Care Service Award

SYKES Brand Partner Earns Best Customer Care Service Award

One of SYKES’ premier brand partners, a worldwide leader in the electronics industry, was awarded Best Customer Care Service for TVs, home appliances, and mobile phones in conjunction with the Spanish Service Leaders Awards. The recognition is a testament to the strong and truly global partnership between the brand partner’s offices in Spain and SYKES Romania.

For the past 30 years, SYKES Romania has been dedicated to serving both customers and the people of their local community through exceptional customer service, career development, and a multicultural work environment. With five sites and more than 1,500 agents, our emphasis on technology in the country is unmatched. SYKES Romania’s primary focus is on technology, offering customer service; technical support; and back office, sales, and social media solutions for our brand partner.

As technology continues its ever-changing trajectory to becoming faster, more advanced, and more intrinsically linked with our daily lives, SYKES is dedicated to keeping up with it. Our global workforce is not limited by time zones, language, or other geographical or cultural barriers, and our expertise spans some of the most advanced technology in the world, from the Internet of Things (IoT) to intelligent automation (IA).

As SYKES Romania and our brand partner continue to evolve alongside an exciting technological landscape, we look forward to many more awards that recognize our brand partner’s innovations and our exceptional customer care.