Grand Award for BPO of the Year

Grand Award for BPO of the Year

For the second year in a row, SYKES Philippines has been named BPO Company of the Year by the 2019 Asia Leaders Awards. It’s one of the team’s nine total awards, which also included Top Employer of the Year.

SYKES Asia was presented with the award at the November 19, 2019, ceremony at the Makati Shangri-La Hotel in Manila.

The BPO award recognizes companies committed to driving and improving the continent’s BPO industry. It’s dedicated to recognizing world-class skills, thinking, innovation, creativity, and execution across the full spectrum of business process outsourcing (BPO) functions.

One of the award’s main criteria for judging is the presence of a high-performance work culture and environment that fosters employee engagement and continuous improvement, which SYKES exemplifies.

“At SYKES, we recognize our employees as our greatest assets, and through our various engagement projects, we ensure that they work, learn, and grow not only as employees but as responsible citizens. We are proud to have been able to provide viable alternative employment opportunities to Filipinos and hope to continue making a difference in society,” said John Sneed, senior vice president and general manager of SYKES Regional Operating Headquarters.

SYKES began operations in the Philippines in 1997, becoming the first multinational call center to operate in the country. Over the years, SYKES has opened multiple centers in the Philippines, including locations in Manila and Cebu, and has since provided thousands of employment opportunities to local Filipino communities.

Today, SYKES is proud to be recognized as a top employer in the Philippines and is committed to furthering growth and economic development in the region. As a partner to global organizations, SYKES provides competitive salary, benefits, and opportunities for mentorship and coaching to its employees across the world.

The Asia Leaders Awards has consistently recognized SYKES’ significant achievements within the BPO industry in the Philippines, with other notable awards including CSR Company of the Year and BPO Company of the Year in 2018.

Read more about the Asia Leaders Awards, including the full list of 2019 winners and members of the judging committee, by visiting its website.