On the April 21, 2017, 2016 China Leading and Growing Enterprises Promotion Conference was successfully held during the 10th Executive Council meeting of the First Council under China Council for International Investment Promotion (CCIIP). Ma Xiuhong, the former vice minister of the Ministry of Commerce, and Miao Gengshu, the chairman of the CCIIP were invited to attend the meeting; the event was also attended by more than 100 guests from commercial department and industry associations in service outsourcing demonstrative cities, service outsourcing enterprises, Gartner, IDG, and other international companies / institutions, as well as related media.

SYKES (China) was invited to attend the conference as a global leader in customer relationship management (CRM) solutions and customer contact service outsourcing. It was granted an important award: “Top Ten Global Service Provider in China”, which symbolized higher praise to SYKES (China) by the industry and customers. Moreover, Ms. Zhang Wen, the general manager of SYKES China, was awarded the “Contribution Prize, Outstanding Contributor of China Service Outsourcing”.

SYKES (China) is regarded as a benchmark in call center industry. For the purpose of responding to national policy, SYKES (China) is leading the reform in call center industry technology and service in the emerging media context. Depending on good customer experience, and expertise in development status of customer service industry, SYKES (China) has built a bridge between customers and end users to provide value-added services for both sides through provision of intermediate process service.

About SYKES (China)

Headquartered in Tampa, Florida, founded in 1977 (NASDAQ: SYKE), SYKES Enterprises Group provides comprehensive cutting-edge customer relationship management solutions for many of the world’s leading companies in Fortune 1000. Through multiple communication channels encompassing wechat, microblog, voice, e-mail, online communications, etc., it provides customers with multiple-channel integrated solutions, covering communications technology, high technology, personal consumer goods, financial services, medical and entertainment and other industries. SYKES (China) is capable of providing CRM support in more than 10 kinds of Asia-Pacific languages, and has implemented more than 40 internationally renowned brand projects successfully.


About 2016 Leading and Growing Enterprise Promotion Conference in China

2016 Leading and Growing Enterprise Promotion Conference in China was organized by China Council for International Investment Promotion, attended by Ma Xiuhong, the former vice minister of the Ministry of Commerce, and Miao Gengshu, the chairman of the CCIIP, more than 100 guests from commercial department and industry associations in service outsourcing demonstrative cities, service outsourcing enterprises, Gartner, IDG, and other international companies / institutions, as well as related media.

The event highlights enterprises competitiveness, international market development capabilities, market segments and business innovation. During the conference, a series of promotion events were held, such as promotion event for the most competitive enterprises in China’s service outsourcing industry, promotion event for outstanding international market explorers in China’s service outsourcing industry, promotion event for financial star in China’s service outsourcing industry, promotion event for telecommunications star in China’s service outsourcing industry, promotion event for IT service star in China’s service outsourcing industry, promotion event for technology innovation and business model innovation enterprises in China’s service outsourcing industry, and promotion event for outsourcing industry cluster parks in China’s service outsourcing industry. In addition, the conference also discloses the winners of 2016 China Outsourcing Outstanding Contributors and 2016 China Service Outsourcing Training Company Ranking List.