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    Oct 30

    Eileen Wang is appointed as General Manager of SYKES China

    By SYKES News

    SYKES Enterprises, Incorporated (SYKES) is very pleased to announce that Ms. Eileen Wang has been appointed General Manager of SYKES China, leading China to grow organically and competitively. Eileen held…

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    May 05

    SYKES (China) Granted the honor of Top 10 Global Service Provider in China

    By SYKES News

    On the April 21, 2017, 2016 China Leading and Growing Enterprises Promotion Conference was successfully held during the 10th Executive Council meeting of the First Council under China Council for…

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    Dec 02

    The Seminar of Customer Experience in the FMCG Industry

    By SYKES News

    On October 26, 2016, the “The Seminar of Customer Experience in the FMCG industry”, sponsored by SYKES (Shanghai) Co., Ltd. and supported by Shanghai Call Center Association, was rounded off…

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    Dec 01

    SYKES China’s Service Outsourcing Receives Awards

    By SYKES News

    2016 Global Outsourcing Services and the leader of the summit in March 2016 21-22 held in Foshan City, Guangdong Province, China. This General Assembly to “breaking” new rules “New challenges,…

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    SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES' differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. Headquartered in Tampa, Florida, with customer contact engagement centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.
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