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- 20+ years experience in delivering virtual customer service operations
- Decades of global presence supporting multilingual programs
- OneTEAM platform providing collaboration, communications, analysis and insight
- Dynamic, blended work-at-home and in-center operational abilities
”A large financial services client was forced to close their brick-and-mortar call center in Houston during Hurricane Ike. Executives contacted SYKESHome 24 hours before the scheduled closure of their center. In response, SYKESHome added 22% more representatives to handle the calls from the closed center without customers being aware of the closure. The company was able to protect and even strengthen its brand name and reputation.SYKESHome: Business Continuity & Disaster Recovery for Care Centers