Online Self-Service Tools & Content
Help People Help Themselves
Give your customers or employees the ability to solve their support issues without ever picking up the phone. Our proprietary, online self-service software provides simple and intuitive troubleshooting, tutorials and training. Issues are resolved faster and at a lower cost to your organization.
Download SYKES Data Sheet
An education brand partner saved $1.4 million in deflected support calls while taking their problem-resolution score from 15% to 70%.