Online Self-Service Tools & Content

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Online Self-Service Tools & Content

Help People Help Themselves

Give your customers or employees the ability to solve their support issues without ever picking up the phone. Our proprietary, online self-service software provides simple and intuitive troubleshooting, tutorials and training. Issues are resolved faster and at a lower cost to your organization.

Download SYKES Data Sheet

An education brand partner saved $1.4 million in deflected support calls while taking their problem-resolution score from 15% to 70%.

I'm ready to learn more about how SYKES' evolved capabilities can help my business.

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Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.

SYKES Family of Companies Learn More

Company
How We Help
Industries
Locations
- Asia Pacific
  - Australia
  - China
  - India
  - Philippines
- Europe Middle East & Africa
  - Cyprus
  - Denmark
  - Egypt
  - Finland
  - Germany
  - Hungary
  - Norway
  - Romania
  - Sweden
  - United Kingdom
- Latin America
  - Brazil
  - Colombia
  - Costa Rica
  - El Salvador
  - Mexico
- North America
  - Canada
  - United States
Careers
Resources
- Blog
- Case Studies
- E-Books
- Fact Sheets
- Glossary
- OnBrand
- OneTAKE
- Reports
- SYKES Quarterly
- Thought Leadership
- Videos
- Webinars
- White Papers
Investor Relations
Contact

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Online Self-Service Tools & Content

Help People Help Themselves

I'm ready to learn more about how SYKES' evolved capabilities can help my business.

Company

How We Help

Industries Served

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SYKES Family of Companies Learn More