Boost your customer satisfaction with the power of AI. Intelligent chatbots are available around the clock, ready to assist customers at a moment’s notice. And by augmenting agents with AI-enabled conversational assistance tools, the right response is always at their fingertips. With terabytes of interaction data at our disposal, our AI makes suggestions that convert more often and make customers happiest.
“Utilizing a SYKES knowledge bot to answer customer questions for agents, we cut our new agent AHT by 11% and tenured agent AHT by 6%!" - leading electronics retailer
