Congratulations to SYKES UK Shared Service Center for earning a Silver Award for Recruitment Team of the Year at the UK Contact Centre Forum (UKCCF) 2019 National Awards. The teams at SYKES’ Edinburgh and Galashiels offices handle end-to-end client services, including fulfilment and promotions, and have developed a proven track record of success over the past 20 years.
The UKCCF provides a platform for call center and customer service professionals across six regional user groups to meet and share ideas at a local level. The organization’s annual awards recognize individual, team and company best practices among the UK’s 6,000 contact centers. Winners are honored for innovation, teamwork, employee engagement, superb customer experience and more. See the full list of winners here.