Awards & Recognition

We are regularly recognized as leaders in the industry. We also receive recognition and awards for our overall performance as a company, our dynamic workplace culture, our contributions to the community and our client advocacy. Here are some of our most recent achievements.

Industry
 

Client
 

Community
 

Award Awarded By Year
  A SYKES Germany team won an award for chat services from a telecommunications equipment client. Telecommunications Equipment Client 2018
  A SYKES Turkey team won a the A.C.E. Award (Achievement in Customer Excellence) for 2017 from a telecommunications equipment client. Telecommunications Equipment Client 2018
  Aleicia Latimer, Director of Global Human Resources Compliance, was nominated for Labor & Employment General Counsel of the Year. Tampa Bay Business Journal 2018
  James T. Holder, Executive Vice President, General Counsel and Corporate Secretary, was nominated for General Counsel of the Year for public companies. Tampa Bay Business Journal 2018
  SYKES China received an award from a major technology client at the annual APJ Partner Summit for Best Regional Repeat Dispatch in 28 days. Technology Client (Dell) 2018
  SYKES El Salvador was awarded 1st place by AFP Crecer in the specialized services category of Pension Excellence. AFP Crecer (Administrator of Pension Funds) 2018
  SYKES China (Changshu) won the Five-Star Operation Performance Award from CCCS. Customer Contact Center Standard 2018
  Alice Donaldson won the award for Best Corporate Social Responsibility Award from ECCCSA. European Contact Centre & Customer Service Awards 2017
  SYKES China was awarded the Top 20 Service Outsourcing Multi-National Company in China for the second consecutive year at the China-Latin and the Caribbean International Services, Trade and Outsourcing Cooperation Forum. 2017
  SYKES China was awarded the Top 50 Outsourcing Company at the China-Latin and The Caribbean International Services, Trade and Outsourcing Cooperation Forum. 2017
  Jen Gudenkauf, Vice President of Human Resources in North American won the Tampa Bay Business Journal’s People First Award in the Business Professional Services category. This award is considered the “gold standard of excellence in HR leadership.” Tampa Bay Business Journal 2017
  SYKES Sherbrooke was recognized by Action Interculturelle as a culturally diverse and welcoming workplace for newcomers to Canada. Action Interculturelle 2017
  SYKES was awarded 2017 Partner of the Year by a major enterprise software client. Enterprise Software Client (Intuit) 2017
  SYKES Edinburgh Best Medium Centre 2017, Best in Service Providers 2017 and ranked Second Overall for Combined Channels in 2017. Technology Client (Sony/Playstation) 2017
  SYKES Cluj received a prestigious award from a technology client (Samsung) for Best Multichannel Project. Premios CRC de Oro 2017
  SYKES Philippines won the 2017 Innovation Leader Award from a major technology client. Technology Client (Google) 2017
  SYKES Romania (Oradea) won the Best Site Award from a major technology client after the first year of operation Technology Client (HP) 2017
  SYKES Philippines won the Philippine Economic Zone Authority (PEZA) Award for Outstanding Community Project for 2017. Philippine Economic Zone Authority 2017
  SYKES Kingstree  received the Palmetto Shining Star Safety Award, highlighting the efforts of Kingstree’s leadership to promote the health, safety and economic well-being of SYKES employees at the site, as well as in the community. South Carolina Division of Labor 2017
  SYKES Costa Rica received an Award of Excellence from the Chamber of Industries for their continued focus on human resources, customers and markets. Chamber of Industries 2017
  SYKES Costa Rica Director, Luis Alejandro Arciniegas, awarded the El Financiero “Business Man Of the Year 2016” El Financiero 2017
  SYKES awarded with a business award for international trade by The Edinburgh Chamber of Commerce Edinburgh Chamber of Commerce 2017
  SYKES Perry County awarded Readers’ Choice Outstanding Service Award for “Best Place to Work in Perry County” Perry County 2017
  SYKES Langhorne, PA awarded two best place to work awards for best employer in Bucks County, Pennsylvania Bucks County 2017
  SYKES awarded with the HR Club Award for Excellence in Recruitment and Selection for the most valuable project of 2016 in Romania HR Club 2017
  SYKES Costa Rica awarded for commitment to continuous improvement, in areas like Human Talent, Processes and Social Responsibility Costa Rica 2016
  SYKES recognized by Red Cross for coordination of a blood donation drive at SYKES with employees in El Salvador. Red Cross 2016
  SYKES recognzed by “Aldeas Infantiles SOS” (orphanage), for being an active Enterprise in helping children and education in El Salvador. Aldeas Infantiles SOS 2016
  SYKES receives 1st place in Reto Corporativo (Corporate Challenge), a 5KM corporate race versus other companies within El Salvador Reto Corporativo 2016
  SYKES receives 3rd place in “Jalada de Avión” (airplane hauling contest), organized by the Special Olympics Committee in El Salvador Special Olympics Committee in El Salvador 2016
  SYKES recognized by the Ministry of Environment and Energy for efforts in Costa Rica’s Carbon Neutrality Program Costa Rica Carbon Neutral Program 2016
  SYKES Costa Rica receives the Excellence Award by Costa Rican Chamber of Industries in 2016. Costa Rican Chamber of Industries 2016
  SYKES Cluj awarded with the Best Large Contact Center and Best Contact Center Agent honors at the 2016 Romanian Contact Center Awards Romanian Contact Center Awards 2016
  SYKES Bergen team awarded the 2016 Norwegian Customer Service Award for TV Customer Service from a major communications client Norwegian Customer Service Award 2016
  SYKES’ Catherine Rosso honored with the top award for The UK Contact Centre Manager of the Year 2016 category at the 2016 UK National Contact Centre Awards UK National Contact Centre Awards 2016
  SYKES Edinburgh awarded the Outstanding Customer Service Team category at the 2016 Global Business Excellence Awards Global Business Excellence Awards 2016
  SYKES Ed honored with the Best Consumer Support Site Award for Q3 2016 from a major Technology client Global Technology Client 2016
  SYKES awarded the Most Improved in Call Handling Service in the Top 50 Customer Service Companies in the UK on behalf of a major Technology client Global Technology Client 2016
  SYKES receives 1st place at the 2016 National Customer Service Awards at the category of “Exceptions and Service Recovery” (VOC handling) from a major Technology client Global Technology Client 2016
  SYKES L&D team awarded silver for the most effective L&D program at the European Contact Centre and Customer Service Awards European Contact Centre and Customer Service Awards 2016
  SYKES receives nomination for Tampa Bay Business Journal’s 2016 Best Places to Work Awards Tampa Bay Business Journal 2016
  SYKES receives the Best in Show award at the Technology Services World Conference Technology Services World Conference 2016
  SYKES receives 2016 Best in Class Award from Verizon’s Consumer Markets Verizon’s Consumer Markets 2016
  SYKES honored at the 2015 China Global Outsourcing Services Summit China Global Outsourcing Services Summit 2015
  SYKES awarded with the Annual World’s Best Outsourcing Vendor by the Chinese Top 50 Chinese Top 50 2015
  SYKES awarded Best Global Outsourcing Vendor by BPO China Twenty Strong BPO China Twenty Strong 2015
  SYKES Honored with Multinational Service Outsourcing Enterprises by China Twenty Strong China Twenty Strong 2015
  SYKES’ Ms. Zhang Wen, General Manager of Greater China, awarded with the 2015 China Service Outsourcing Industry Annual Top Ten People Award China Service Outsourcing Industry 2015
  SYKES Ed received the 3Q FY16 Year of the Customer Award for Best Sustained CX from a major Technology client Global Technology Client 2015
  SYKES Budapest Consumer team awarded with the Best Consumer Support Site Award for Q3 2015 from a major Technology Client Global Technology Client 2015
  SYKES awarded the 2015 Best Supplier Award from a major Technology client for outstanding support in Central and Nordic Europe markets Global Technology Client 2015
  SYKES Cluj awarded 1st place in the Category of Best Consumer Electronics Contact Centre in Spain from a major Technology client Global Technology Client 2015
  SYKES Budapest awarded the Best SCSI Global Award by a major Technology client Global Technology Client 2015
  SYKES awarded the Best Small Contact Center and the Omnichannel Customer Service Award for outstanding service from a major Technology client Greek National Institute of Customer Service 2015
  SYKES awarded 1st place for Best Customer Service from Samsung Electronics South America (SESA) subsidiary Certamen de los Líderes en Servicio 2015
  SYKES short-listed for the RBS International Business of the Year Award, Scottish Business Awards RBS International Business 2014
  SYKES receives Excellence in Customer Service Award in the Call Centre Category for work with Samsung Electronics Hungary (SEH) Excellence in Customer Service Awards 2014
  SYKES Senior Account Manager, Clair Moir awarded 1st place for Call Centre Manager of the Year by the Call Centre Management Association (CCMA) Call Centre Management Association 2014
  SYKES Global Fulfilment Manager, Paul McDonald awarded 3rd place for Customer Services Manager of the Year by the Call Centre Management Association (CCMA) Call Centre Management Association 2014
  SYKES Team Leader, Lindsay Bruce recognized as Finalist for Team Leader of the Year award by the Call Centre Management Association (CCMA) Call Centre Management Association 2014
  SYKES & partner Samsung Electronics Romania earned recognition as the Best Small Contact Center at Romania’s 6th Edition Contact Center Awards Romania Contact Center Awards 2014
  SYKES and partner Samsung Electronics Romania awarded Best Partnership award at the Contact Center Awards Romania Contact Center Awards 2014
  SYKES Australia awarded with Gold Medal for Best Outsourcing Partnership by Contact Center World Contact Center World 2013
  SYKES & partner Samsung Electronics Romania received Best Online Customer Service award at Romania’s 5th Edition Contact Center Awards Romania Contact Center Awards 2013
  SYKES & partner Samsung Electronics Romania earned Best Partnership by the Romania Contact Center Awards 5th Edition Romania Contact Center Awards 2013
  SYKES honored with 3rd place in Call Center Service at the Excellence in Customer Service Awards for work with Samsung Electronics Hungary (SEH) Call Center Service 2013
  SYKES honored with 1st place in Digital Service Solution by the Excellence in Customer Service Awards for work with Samsung Electronics Hungary (SEH) Excellence in Customer Service Awards 2013
  SYKES honored with 3rd place in Customer Service Excellency Contest by Samsung Electronics Hungary Awards Samsung Electronics Hungary Awards
  SYKES awarded Best Staff Loyalty Program by the Motivational Awards for SYKES Edinburgh Motivational Awards