We help support your customers when, where and how they need it by providing customer engagement solutions that deliver meaningful results

With digital phone, streaming video, fiber optic internet and wireless home security systems – your customers’ needs are as varied as they are. Fortunately, SYKES provides true customer lifecycle management with an equally diverse array of service and technical support options designed to “fit” each customer perfectly – today and tomorrow.

COMMUNICATIONS & MEDIA

Segments

Whether it’s mobility, broadband or business communications, providers depend on SYKES to expertly handle everything from complex technical escalations to brand advocacy over online channels. Their trust is well-placed. Learn about our smart support solutions for the communications and media industry.
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COMMUNICATIONS & MEDIA

Business Process Expertise

Experienced problem solvers – we deliver services from simple to complex. Our experts manage all requirements from customer inquiry to technical support and provisioning. So, if a router should go down at your customer’s site, we’ll provide the dedicated engineers and service team needed to get them back up and running in no time.
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COMMUNICATIONS & MEDIA

Industry Issues

A problem-free customer is a happy one. That’s why today’s communications leaders are looking for innovative ways to ensure connectivity while reducing costs and growing consumer loyalty. Learn how we provide cost-effective customer service programs designed to help you create a better – more reliable – customer experience.
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If you would like to obtain more information please call +1 800-867-9537 or complete this form and one of our representatives will be in touch shortly.

Discover how SYKES customer engagement solutions can help your business grow!

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