SYKES IN EMEA

In the Europe, Middle East and Africa (EMEA) region, SYKES provides complete customer support coverage from over 9 centres and our growing home-based agent programme. Covering sales, service and technical support needs, our multilingual experience satisfies all needs from small to large, delivering 32 languages from in-country and nearshore locations.

EMEA services go beyond conventional contact centre and include

Shared Resource Group

Where small programs with multiple language resource complexities are shared to optimise performance and cost

Product Fulfilment

Handling physical outbound and return product orders within SYKES’ own UK-based facility

Client Finance

Managing client funds across many currencies, payment and refund methods, and provide VAT management in the European Union

Contact us for more information about our tailored EMEA solutions

ARE YOU A JOBSEEKER?

SYKES has many opportunities available in the EMEA region. Click on a country below for more information

Denmark

Egypt

Client Finance

Germany

Hungary

Norway

Romania

Sweden

United Kingdom